How does it work?
Our online sessions take place through Zoom, which is a secure, private internet application. Not only is it easy to use, It also offers the option to share screens and documents allowing for a fully interactive session just as if you were face to face.
Similar to Face to Face counselling, sessions are weekly and last 50minutes, on a pre-agreed, set day and time, to allow both parties to prepare and be in a suitable environment.
Click the "Book Session/Ask a question" button below to schedule an online session, or get more information. Once you have been matched with a counsellor and session time is scheduled, we will send you the access info for the Client Area, a confidential, secure area where you can fill in the Contract, Intake form and Parent consent(under 18's) ahead of your session. If you are having any technical difficulties with this just contact us for help.
Zoom doesn’t require any set up on your end, we have done all the work for you!! Before your session, we will email you the link. All you need to do is click the link and you will see your counsellor and your session will begin. A laptop with a webcam is best, however a smartphone will also work. If using a smartphone, you will need to download the Zoom app.
To get the most out of your session we suggest you choose somewhere comfortable and private, without distractions for your session. Don’t forget to put your phone on silent and also make yourself a cup of your favourite drink.
Sessions are prepaid through Paypal on our website. 24 hour cancellation fees, just like face to face counselling are applicable.
